Skip to main content

Frequently Asked Questions

At Deborah Heart and Lung Center, we know that informed patients and families feel more confident and prepared. Our Frequently Asked Questions section is designed to provide clear, straightforward answers to the topics that matter most — from understanding our specialized care and services to navigating insurance, planning your visit, learning about our quality standards, and exploring research initiatives.

Whether you are considering treatment, preparing for an upcoming appointment, supporting a loved one, or looking to give back, this resource offers helpful guidance in one convenient place. If you don’t find the information you need, our team is always available to assist you.

About Deborah

  • What is Deborah Heart and Lung Center?

    Deborah Heart and Lung Center is New Jersey’s only specialty heart hospital, located in Browns Mills, NJ. Founded in 1922, it is a nonprofit, independent teaching hospital specializing in cardiac, lung, and vascular care. A comprehensive list of services offered at the hospital can be found here.

  • What conditions does Deborah treat?

    Deborah treats a full range of heart, lung, and vascular conditions, including coronary artery disease, heart rhythm disorders (arrhythmias), advanced heart failure, pulmonary conditions, vascular disease, and more — for both adults and children. A list of conditions can be found here.

  • Is Deborah a teaching hospital?

    Yes. Deborah Heart and Lung Center is an ACGME accredited Fellowship Graduate Training program in educational partnership with Sidney Kimmel Medical College at Thomas Jefferson University. As a teaching hospital, Deborah fosters collaboration and innovation across all levels of care to continuously improve patient outcomes.

  • What makes Deborah different from other hospitals?

    Deborah’s combination of compassionate patient care, 100+ years of specialty expertise, national quality ratings, and a mission rooted in removing financial barriers to treatment sets it apart from virtually any other hospital in the country.

Cost & Billing

  • Does Deborah accept insurance?

    Yes, Deborah accepts insurance. More information can be found here.

  • How does Deborah bill patients?

    The Center must follow standard billing practices in accordance with Federal law. The government’s special billing exemption at The Center (200 Trenton Road) does not extend to any other locations on the campus or throughout the state.

    The Center bills the patient’s health insurance plan for both the hospital services and for those physician services provided by employed medical staff. Alternatively, if the patient is underinsured or uninsured, Deborah provides assistance in qualifying the patient, or the financially responsible party, for any applicable Federal and/or state programs. Deborah will accept the amount paid through any of the respective Federal and/or state programs and not balance bill the patient for services at The Center.

For Patients & Families

  • What should I bring for a hospital stay?

    Plan to bring a photo ID, your insurance card, a list of current medications and dosages, and any relevant medical records or imaging if you’re coming from another provider. Personal comfort items like toiletries and a change of clothes are also recommended.

  • What are the visiting hours at Deborah?

    Visiting hours vary by unit. Check with your care team upon arrival for the most current guidelines for your loved one’s specific unit. More information can be found here.

  • Is parking available at Deborah?

    Yes, parking is available on campus at no charge. The main entrance and parking areas are located at 200 Trenton Road, Browns Mills, NJ.

  • Does Deborah offer language interpretation services?

    Yes. Deborah is committed to ensuring all patients can communicate effectively with their care team. Interpretation and translation services are available. Ask a staff member when scheduling your appointment.

  • How do I access my medical records?

    Medical records can be requested through Deborah’s Health Information Management department. More information can be found here.

  • What are my rights as a patient?

    Deborah is committed to treating every patient with dignity and respect. More information can be found here.

  • Can I get a second opinion at Deborah?

    Yes. Deborah welcomes patients seeking a second opinion on a cardiac, lung, or vascular diagnosis or treatment plan. Contact the appropriate department to schedule a consultation.

Quality & Accreditation

  • What quality recognitions has Deborah received?

    Deborah has earned numerous awards, accreditations, and quality scores at both the national and state level. More information can be found here.

  • How does Deborah measure and improve quality?

    Deborah uses Continuous and Total Quality Improvement models and voluntarily participates in federal, state, and private quality programs. The hospital collects and submits data to external programs and is consistently ranked among top performers at the national and state levels for heart, lung, and vascular care.

  • How do patients rate their experience at Deborah?

    Deborah participates in the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey, the national standardized survey for patient experience. Results are publicly reported and allow patients to compare hospital quality across the country.

    Deborah also participates in the OAS CAHPS (Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems) survey which is the first national, standardized, publicly reported survey of patients’ perspectives of outpatient and ambulatory surgery care.

Research & Innovation

How to Support Deborah

  • What is the Deborah Foundation?

    The Deborah Foundation is the philanthropic arm of Deborah Heart and Lung Center. It raises funds annually from individuals, corporations, foundations, and membership organizations to help cover the cost of patient care. More information can be found here.

Terms & Conditions

By participating in this quiz, or screening or health assessment, I recognize and accept all risks associated with it. I understand that the program will only screen for certain risk factors and does not constitute a complete physical exam. For the diagnosis of a medical problem, I must see a physician for a complete medical exam. I release Deborah Heart and Lung Center and any other organization(s) involved in this screening, and their employees and agents, from all liabilities, medical claims or expenses which may arise from my participation. Thank you for investing in your health by participating today.